Frequently asked questions(FAQ)

 

General

Register or Login to Alison.

Once you login, you can search for a course here.

Select the course you want to study and select Start Now.

When you open a course, an advert will play for 8 seconds and you can then select Start Topic.

Alison courses are designed to be self-paced, meaning you can take as much or as little time to complete a course as you wish. Most Certificate courses generally take a learner <2-3 hours to complete and Diploma courses take <8-10 hours to complete. 

if you require any further assistance, please email support@gcom.edu.gh and our team will be happy to assist you in any way they can

If you want to continue studying a course you have previously enrolled in, you will need to log in to your Alison account first.

Once you are logged in, there are a number of ways you can find your enrolled courses.

To continue the most recent course you studied on Alison:

      • Click your Profile icon in the top right corner
      • Select Resume Study, the first option in the dropdown list
      • This will take you to the correct Topic in your most recently studied course

 

To continue other courses you have previously enrolled in:

    • Click your Profile icon in the top right corner
    • Select the Dashboard option from the dropdown list
    • In your Dashboard, go to your Enrolled Courses widget, where you will see a list of all courses you have enrolled in
    • To expand your widget and view your enrolled courses, click the View courses button, or the 3 dots in the top right corner and select Expand. This will increase the size of your Enrolled Courses widget and it will move to the top of your Dashboard.
    • Choose the course you want to continue, and click Resume Study in line with the course name

Assessments are built into each course and are generally in the format of single and/or multiple choice questions. Courses can have one or more assessments. You will be presented with the assessment after you complete the required modules. You will be certified when you complete all the course material and achieve a result of 80% or more in every assessment.

You can take the assessment as many times as you like. Simply search for your course and click on the link to start the assessment.  Your old score will be replaced by your new and improved score.

Please also note that all assessments must be completed in one sitting. This means that if you leave/exit the assessment before answering all questions then you will need to retake the assessment as partial progress is not recorded. 

If you require any further assistance please contact support@gcom.edu.gh and we will be happy to help.

For an average learner, an Alison Certificate Course usually takes less than 2-3 hours to complete. An Alison Diploma Course usually takes slightly more, with an average completion time of 8-10 hours.

Please note that the course duration is given as a guideline only to advise learners of how long it may take to complete a course. 

Our courses are designed to be self-paced and given this, our system tracks the actual time it takes a learner to complete each course. 

Therefore, you can take as much or as little time to complete a course as you wish.  

If you would like to increase the study time then you will need to personally ensure that you spend more time actively studying the topics in the course/s.

To become an Alison Graduate you must successfully complete your chosen course or Learning Path, achieving 80% or higher in all assessments.

Once you complete the final assessment and pass with a result of 80% or more, the course should automatically update to complete.

You are now and Alison Graduate! Well Done! 

If you fail an assessment or wish to attain a higher score, you can retake the assessment. Just go to the assessment page and click on the ‘Retake’ button beside your current score. The score will be deleted and you can repeat the assessment immediately.

Note: when you retake an assessment your previous result will be deleted and replaced with your newest result, even if it is lower than the original. 

The only way to study on Alison is through our online platform. As per the agreement with our publishers, the course content can only be distributed through our website.

If you require further assistance, please contact support@gcom.edu.gh and we will be happy to help.

Once you have completed an Alison course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:


Ideal for sharing with potential employers – include it in your CV, professional social media profiles and job applications

An indication of your commitment to continuously learn, upskill and achieve high results

An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certification for completed Certificate courses:


Digital Certificate – a downloadable Certificate in PDF format, immediately available to you in your Dashboard when you complete your purchase

Certificate – a physical version of your officially branded and security-marked Certificate, posted to you with FREE standard shipping worldwide

Framed Certificate – a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with FREE standard shipping worldwide

Alison also offers 3 types of Certification for completed Diploma courses:


Digital Diploma – a downloadable Diploma in PDF format, immediately available to you in your Dashboard when you complete your purchase

Diploma – a physical version of your officially branded and security-marked Diploma, posted to you with FREE standard shipping worldwide

Framed Diploma – a physical version of your officially branded and security-marked Diploma in a stylish frame, posted to you with FREE standard shipping worldwide


Express Shipping: Price varies for most countries; Express Shipping can vary from €45 – €55

You can select your desired Certificate or Diploma through the Alison Shop

It is completely up to you if you wish to purchase an Alison Certificate. If you decide not to purchase one, you can still demonstrate your course completion by sharing your Learner Record or Learner Achievement Verification, both of which are accessible for free directly from your Dashboard.